Shipping Policy

Shipping Policy

All items will ship in 3-14 Business days after purchase. We will email you with your tracking number once your order is shipped. Please note we do not deliver to PO BOXES.

Shipping (Canada & USA)

Signature required upon delivery on all of our packages. MyDiamond.ca is not responsible for any delay due to weather, customs or wrong address.

USA

All cost on refused delivery due to brokerage, duty fees are the purchaser responsibility and will be deducted from your refund.

Shipping (International) 

Signature required upon delivery on all of our packages. MyDiamond.ca is not responsible for any delay due to weather, brokerage, custom,duty &taxes fees Value added taxes (VAT). We are not responsible for delays due to customs.

All cost on refused delivery due to brokerage, duty fees are the purchaser responsibility and will be deducted from your refund.